Safety and Training Notes

  1. Competency, Training & Document Control

    A. We need a formal competency assessment system

    • We must prove that staff are competent to perform procedures, tests, and field tasks.

    • This requires:

      • Documented training

      • Competency assessments

      • Sign-off records

      • Evidence of capability tied to each procedure

    B. Paperwork must show ability to perform specific tests

    • For every major task (e.g., cable testing, PD, transformers, commissioning), staff need:

      • A completed training record

      • A competency sign-off

      • Evidence stored centrally

    • This is essential for compliance, insurance, contracts, and internal safety assurance.

    C. Intranet as the central entry point

    • The intranet should become the single source of truth for:

      • Procedures

      • Training materials

      • Document control

      • Competency frameworks

    • Procedures and training content must be linked directly.

    D. Bridge between files + training platform

    • Training modules must link back to:

      • Procedure documents

      • Field documents

      • Templates (project briefs, checklists, safety forms)

    • A tight integration ensures consistency and reduces confusion.

    E. Formalise onboarding

    • New staff must complete:

      • Safety onboarding

      • Procedure training

      • “Project Brief” training

      • Competency steps

    • This needs to be embedded into the training platform, not handled ad hoc.

    F. Prove retention of knowledge

    • It’s not enough to train once.

    • We must evidence:

      • Ongoing retention

      • Refresher training

      • Practical checks

    • The training platform must track this automatically.

    G. Next steps

    • Matt will work with managers during the quiet period to build out the platform and structure the training program properly.

    2. Safety – Current Status & Risks

    A. Safety performance is strong

    • Objectively, we’re doing well on safety.

    • The increase in reported incidents shows improved awareness and culture — not increased risk.

    B. Remote safety observations

    • If only one team member is onsite, supervisors can perform safety observations via Microsoft Teams (remote visual checks).

    • Minimum requirement:

      • Two safety observations per month per team.

    C. Zero tolerance for high-risk incidents

    • “One bad incident will be the end of us.”

    • We must continue active, disciplined safety management.

    • Major risk areas must be addressed before they escalate.

    D. Incident reporting delays

    • Incidents are being logged too slowly.

    • The current 24-hour timeframe is too long.

    • Training needed on:

      • What is an incident

      • What is a near miss

      • How quickly it must be reported

      • Exact reporting procedure

    • This is urgent from a compliance and insurance standpoint.

    E. Concerns raised about NZ field behaviour

    • Jon raised concern about Nixon (NZ) using a Megger in breach of procedure.

    • This highlights the need for:

      • Supervision

      • Competency sign-off

      • Better oversight of new staff

      • Clear enforcement of procedures

    F. Supervision of new starters

    • We need a clear structure for:

      • Checking that new staff follow procedures

      • Supervising their early work

      • Signing off their competency

      • Ensuring safety compliance from day one

    • This reduces risk and improves field consistency.

    3. Overall Themes

    machinemonitor® needs to create an integrated system where:

    • Procedure → Training → Competency → Safety → Document Control
      all live in one ecosystem.

    • Training is structured, mandatory, and linked to the tasks we perform.

    • Competency is documented and auditable.

    • Safety behaviours are reinforced continuously.

    • New staff are supervised and formally signed off.

    • Incident reporting is immediate, accurate, and consistent.

    • Remote safety observations are embedded into our workflow.

    • Managers and Matt collaborate to build the complete platform during downtime.

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